Telecommunications

In this competitive, fast-moving industry, your company has more opportunities than ever before. But so do your customers. We can help you attract the most desirable customers and qualify them faster. Identify more of the right customers for converting more from prepaid to contract, and keep them from switching at contract end.

We can help you better qualify potential customers, and retain customers throughout your customer lifecycle. We combine advanced risk models, analytics and current information on virtually every credit-active adult to help you:

• Reach the right markets by segmenting more accurately
• Make on-the-spot decisions with instant decisioning capabilities
• Target your current customers most likely to extend their services
• Help detect fraud early and react faster to compromised security
• Implement credit policies that allow customers to take advantage of new equipment and bundled packages
• Get more from your promotional spending

The fast and growing telecommunications industry continues to be a strong driver for change in the consumer market. Yet this growth has hardly made the marketing tasks easier—customers are still hard to attract, harder to convert from prepaid to contract, and even harder to retain after their standard contractual period.

Our Marketing Solutions can help you achieve more with powerful marketing intelligence, helping you to understand the market you operate in, as well as acquire, grow and keep the best customers for your business.

Outsourcing your collections process—all or part of it—can help you collect more efficiently and profitably. We can help locate delinquent clients and collect debt faster and more efficiently. Using your debtor information, we can update your contact information and score your customers.

We can also help you improve your internal collections processes, including prioritising collections for better efficiencies, through advanced analytics and decisioning.