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Dispute and or query an item on my TransUnion credit report

Consumer Contact Centre Call center hours:

Monday to Friday   08h00 – 17h00
Saturday – 08h00 – 13h00
Sunday and Public Holidays: Closed

To register an online  dispute and or query: 
Click here
Phone: 0861 482 482; Please choose option 2

To order my Credit Report, Score, Alerts and other products.
To reset my password and other enquiries.

Consumer Support
Call centre hours:
Monday to Friday: 07h30 – 18h00
Saturday – 07h00 to 13h00
Sunday and Public Holidays: Closed

Online account access: Click here
Phone: 0861 482 482 
Email: SA_WebAdmin@transunion.com

Request my FREE annual credit report

Online account access: Click here
Phone: 0861 482 482  Option 1
Email: SA_WebAdmin@transunion.com

TransUnion's physical and postal address

TransUnion, 10th Floor, 11 Alice Lane, Sandton Johannesburg, 2196

Learn More

Get quick answers to common questions regarding consumer credit reports, scores, alerts and identity theft solutions. From filing a dispute, to detecting fraud, to learning about your score.

Credit Education

Fraud and identity theft

FAQs

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Send us a private message or DM and we'll be happy to help. Our social media support team responds Monday to Friday - 8am to 16:30pm.