Business Support

Business Support

You can reach us in several ways:

TransUnion DeskTop Administrators
For general questions, password resets and support with our online application, call our Customer Service department on 0861 482 43 57, Monday–Friday, 08h00–16h30

New business clients
To learn more about our commercial solutions, request information and a TransUnion representative will contact you.

Current business clients
Please contact your TransUnion representative for any questions about our business solutions.

Branches and divisions
Here is how to reach our different divisions and branches:

ANALYTIC AND DECISION SERVICES (ADS)
1st Floor
The Sagewood House
Eastwood Office Park
Lynnwood Road
Pretoria
Tel +27 12 365 9600
ads@transunion.co.za
Monday–Friday,
08h00–16h30
AUTO INFORMATION SOLUTIONS (AIS)
Wanderers Office Park
52 Corlett Drive
Illovo
2196
Johannesburg
Tel +27 11 428 2000
info@transunionauto.co.za
Monday–Friday,
08h00–17h00
Saturday,
08h00–12h00
Contact Centre Tel 0861 507 507 Monday–Friday,
08h00–17h00
Saturday,
08h00–12h00
Technical Support Tel 0860 665 457 Monday–Friday,
08h00–17h00
Saturday,
08h00–12h00
CHEQUE GUARANTEE SERVICES (CGS)
Authorisation Call Centre Tel 0861 CHEQUE (243 783)
Monday–Friday,
07h00–21h00
Saturday,
07h00–21h00
Sunday,
09h00–18h00
CREDIT BUREAU
Wanderers Office Park
52 Corlett Drive
Illovo
Johannesburg
2196
Tel +27 11 214 6000 Monday–Friday,
08h00–17h00 Saturday,
08h00–13h00
1st Floor Alexander Forbes Building
10 Torsvale Crescent
La Lucia Ridge
Durban
4051
Tel +27 31 573 8899 Monday–Friday,
08h00–17h00
22nd Floor
No1 Thibault Square
Long Street
Cape Town
8000
Tel +27 21 401 4200 Monday–Friday,
08h00–17h00
SOUTHERN AFRICA REGIONAL SERVICES (AFRICA)
TransUnion Namibia

Room 116
1st Floor
269 Independence Ave Building (Opp Home Affairs)
Windhoek
Tel +264 61 227 142
Fax +264 61 224 049
mvanbreda@transunion.co.za
Monday–Friday,
08h00–16h30
TransUnion Botswana

Millenium Office Park
Unit 21
Plot 115
Kgale Mews
Gaborone
Tel +267 390 3535
Fax +267 390 3536
vgaleromeloe@transunion.co.za
Monday–Friday,
08h00–17h00
TransUnion Swaziland

Office 204
Liqhaga House
Nkoseluhlaza Street
Manzini
Tel +268 505 7844
Fax +268 505 6020
vgaleromeloe@transunion.co.za
Monday–Friday,
08h00–17h00
TransUnion Zimbabwe

8th Floor
Club Chambers
Crn 3rd Street & Nelson Mandela Ave
Harare
Tel +2634 794 488/9
amanyangadze@transunion.co.zw
Monday–Friday,
08h00–17h00
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