Client Support
We want to help you achieve your objectives by building a relationship with you. Whether you'd like to meet us for the first time or talk about additional services, we're available to discuss your challenges.

You can reach us in several ways:

TransUnion Customer Service Department

For general questions, password resets and support with our online application, call our Customer Service department on 0861 482 43 57, Monday–Friday, 08h00–16h30.

New business clients

To learn more about our commercial solutions, request information and a TransUnion representative will contact you.

Current business clients

Please contact your TransUnion representative for any questions about our business solutions.

Branches and divisions

Here is how to reach our different divisions and branches:

Analytic & Decision Services

Pretoria
Street Address:1st Floor
The Sagewood House
Eastwood Office Park
Lynwood Road
Pretoria
Telephone:+27 12 365 9600
Fax:+27 12 365 9507
E-Mail:ads@transunion.co.za 

Auto Information Solutions

Johannesburg
Street Address:The Oval
Wanderers Office Park
52 Corlett Drive
Illovo
2196
Telephone:+27 11 428 2000
Fax:+27 11 428 2001
E-Mail:info@transunionauto.co.za 


Pretoria
Street Address:The Sagewood House
Eastwood Office Park
Lynnwood Road
Lynnwood Ridge
Pretoria
Telephone:+27 12 365 9500
Fax:+27 12 365 9501
E-Mail:info@transunionauto.co.za 

Cheque Guarantee Services

Authorisation Call Centre
Telephone:0861 CHEQUE (243 783)
Fax:+27 11 447 0072/76
Johannesburg (Head Office)
Street Address:The Oval
Wanderers Office Park
52 Corlett Drive
Illovo
Telephone:0860 123 CGS (247)
Fax:+27 11 447 0093
E-Mail:cheque@transunion.co.za 
Sales Support
Telephone:0861 123 CGS (247)
Fax:+27 11 447 0093
Sales Enquiries
Telephone:+27 11 459 0000
Fax:+27 11 447 0093
Lost & Stolen Cheques
Telephone:0861 CHEQUE (243 783)
Fax:+27 11 447 0072/76

Credit Bureau

Johannesburg (Head Office)
Street Address:Wanderers Office Park
52 Corlett Drive
Illovo
2193
Telephone:+27 11 214 6000
Durban
Street Address:1st Floor Alexander Forbes Building
10 Torsvale Crescent
La Lucia Ridge
Durban
4051
Telephone:+27 31 573 8899
Cape Town
Street Address:22nd Floor
No. 1 Thibault Square
Long Street
Cape Town
8000
Telephone:+27 21 401 4200

Receivables Management

Cape Town
Street Address:15th Floor
No. 1 Thibault Square
Cape Town
8000
Telephone:+27 21 405 5700
Fax:+27 21 419 8632
E-Mail:receivables@transunion.co.za 
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CONTACT US
Personal Clients
Southern African Region Clients
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