Telecommunications

In this competitive, fast-moving industry, your company has more opportunities than ever before. But so do your customers. We can help you attract the most desirable customers and qualify them faster. Identify more of the right customers for converting more from prepaid to contract, and keep them from switching at contract end.

We can help you better qualify potential customers, manage identities and retain customers throughout your customer lifecycle. We combine advanced risk models, analytics and current information on virtually every credit-active adult to help you:

• Reach the right markets by segmenting more accurately
• Verify debit order and bank account details for individuals and business customers
• Make on-the-spot decisions with instant decisioning capabilities
• Target your current customers most likely to extend their services
• Make more confident transactions with authentication products
• Reduce fraud with identity management solutions that allow you to quickly verify identities
• Implement credit policies that allow customers to take advantage of new equipment and bundled packages
• Get more from your promotional spending

With our powerful marketing intelligence, you can better understand your market, as well as identify, acquire and retain more profitable customers. Make more strategic decisions and strengthen your campaigns by using our predictive analytics and innovative decisioning technologies. Get better results for your direct mailing campaigns by implementing TransUnion’s Intelligent Marketing Process.

Outsourcing your collections process—all or part of it—can help you collect more efficiently and profitably. We can help locate delinquent clients and collect debt faster and more efficiently. Using your debtor information, we can update your contact information and score your customers. Better yet, we only charge for successful collections.

We can also help you improve your internal collections processes, including prioritising collections for better efficiencies, through advanced analytics and decisioning.