Your TransUnion Credit Report is an important tool in managing your finances. That is why our goal is to protect your personal information and use many safeguards to help ensure its security. It is also why we aim to maintain accurate information on your credit history.

If you have reason to believe there is inconsistent information on your TransUnion Credit Report, we want to know. Depending on the type of information, you can:

Log a dispute—If you do not recognise information on your TransUnion Credit Report, or believe an item may be inaccurate, you have the right to log a dispute. (Only inaccurate information may be removed; information that is accurate will stay on your credit report.)

Log a query—Update or correct a change in your personal information by logging a query.

It is your right to request an investigation if you have doubts about an item in your TransUnion Credit Report. We’re here to help.