About us

Global Capability Centres (GCC) Africa

Enabling TransUnion with robust scale and scope while improving efficiencies and effectiveness, strengthening operational resilience, and augmenting our existing service offerings.

About GCC Africa

Our fully virtual GCC in South Africa leverages local talent to deliver TransUnion’s core capabilities and support global operations with scale and speed.

We’re creating opportunities across a full stack of competencies with contact centre, business process management, technology support and transformation, data analytics and specialist roles. This enables TransUnion to expand our time zone and language coverage — ultimately enabling thriving economies around the world.


Our history

While TransUnion has been in business for over 50 years, our first GCC was established in 2017. Our current GCC network plays a critical role in helping our parent company make trust possible in the modern economy. Take a look at how it’s expanded over the years.


TransUnion launches operations in the US


TransUnion purchases bureau business in Costa Rica


TransUnion launches GCC pilot in India


The GCC Costa Rica opens, hiring 479 people in year one 


The GCC network covers Costa Rica, India and South Africa, with more than 600 people in Costa Rica

What our GCC leaders have to say


Working at our GCC in Africa

We’re a game-changing industry leader with purpose-driven global impact — and our people are the key to our success.

We encourage all associates to bringing their full, authentic selves to work every day, and we wholly promote a healthy work-life balance. We know that’s how being a workforce for good 


Awards and industry recognitions

  1. 2022 Finalist (Standard Bank): Top Gender Empowered Company Award
  2. 2023 Certification (TEI): Top Employer
  3. 2023 Finalist (Gender Mainstreaming Awards): Mainstreaming Gender and Disability Award
  4. 2023 Finalist (Gender Mainstreaming Awards): Women Empowerment in the Workplace Award
  5. 2023 Finalist (Standard Bank): Top Women Business in Diversity, Equity and Inclusion Award
  6. 2023 Winner (BPESA GBS Alchemy Awards): Top GBS Work from Home/Hybrid Solution Award
  7. 2023 Certificate of Excellence (BPESA GBS Alchemy Awards): Top GBS Captive Operator Award
  8. 2023 Finalist (BPESA GBS Alchemy Awards): Top GBS Non-Technical Innovation Award
  9. 2024 Certification (TEI): Top Employer

Hear from our associates

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TransUnion is an equal opportunity employer (EOE)

We’re committed nurturing a workplace where diversity is not only present, it’s embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. 

News and content library

Want to learn more about the GCC Africa? Take a look at our latest interviews, press releases and articles here.

Become a force for good.

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