Competition Terms and Conditions

  1. This Competition is promoted by TransUnion Credit Bureau (Pty) Limited (“TransUnion”)
  2. The Competition runs from 06:00 on 15 August 2019 to 23h00 on 15 September 2019 (the “Competition Period”). No entries will be accepted before 06h00 on 15 August 2019 and after 23h00 on 15 September 2019.
  3. By entering the Competition, the participants and the winner agree to be bound by these rules as interpreted by TransUnion, whose decision regarding any dispute will be final and binding. TransUnion reserves the right at any time, without notice, to amend, modify, or change these rules, and to postpone, suspend or cancel this Competition and any Prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which TransUnion reasonably deems necessary.
  4. You are entitled to participate in this Competition if you are:
    1. a natural person who is at least 18 (eighteen) years old and who resides in South Africa and in possession of a valid South African Identity Document; and
    2. Have accessed your latest TransUnion consumer credit report, from our online web portal or call center between the start and end date of the competition.
    3. Have accessed your latest TransUnion consumer credit report through one of TransUnion’s consumer credit data products. These products include but are not limited to your annual free credit report, credit report and score, TrueCredit and TrueIdentity. (Please note: Car value and business credit report products do not qualify).
    4. in possession of a valid South African passport;
    5. Is physically and mentally fit to travel.
    You may NOT participate if you are:
    1. below the age of 18 (eighteen); and/or
    2. a supplier of goods or services in connection with this Competition; and/or
    3. or any person directly or indirectly who controls or is controlled by TransUnion and/or immediate family members, spouse, life partner, parent, child, brother, sister or business partner of any employee, director, member, partner, agent or consultant of TransUnion or person indirectly or directly in control or controlled by TransUnion, its advertising agencies, advisers, dealers, suppliers and, its affiliates and/or associated companies,
  5. To enter this Competition you are required to, during the Competition Period:
    1. visit the official TransUnion website, Member portal or Free Credit Report landing page or call centre, and
    2. Access your latest Free or Paid for consumer credit report product before the end of the Competition Period.
  6. Only one entry per South African ID number will be allowed.
  7. There are no entry fees to participate in the Competition, and no additional charges involved to enter this Competition.
  8. One winner will be drawn at the end of the Competition Period from all the legible entries received. The winner will be selected via an audited random draw on the 26 September 2016.The decision is final and binding and TransUnion will not enter into any correspondence regarding the decision.
  9. The winner will be notified via email and telephone and will be required to confirm their details.
  10. Once the winner has been notified via email and telephone call, they will have 24 (twenty-four) hours to accept the prize and ensure they meet all qualifying rules as outlined in this document. If the winner fails to respond within 24 (twenty-four) hours, TransUnion reserves the right to draw another winner.
  11. The winner will be disqualified from receipt of his/her Prize if namely: (i) he/she fails to respond to winner notification as recorded in clause 10; (ii) he/she is found to have contravened any other rule set out herein; and (iii) upon delivery of the Prize, he/she refuses to or cannot provide reasonably sufficient documentation to verify his/her identity. In the event of disqualification of a winner, we will be entitled in our sole discretion to select another winner from amongst the Competition participants.
  12. The winner/s are obligated to behave responsibly and comply with the Competition rules and all reasonable requests of the TransUnion and its agents.
  13. TransUnion reserves the right to substitute a Prize with any other Prize of equal value to the Prize/s offered herein, at its sole discretion.
  14. Should any dispute arise in relation to the interpretation of the Competition rules, TransUnion’s decision shall be final and no correspondence shall be entered into regarding the decision.
  15. All participants and the winners, as the case may be, indemnify TransUnion, it’s advertising agencies, advisers, nominated agents, partners, suppliers and its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this Competition (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of TransUnion and/or use of the Prizes).
  16. By entering the Competition, each participant:
    1. Agrees to opt-in to TransUnion’s marketing communication in order to qualify for an entry.
    2. Agrees that TransUnion may contact the participants via email/sms and through social media platforms to deliver marketing communications regarding their products and promotional activities;
    3. Expressly consents to TransUnion collecting, storing, processing and use of the personal data and information collected from the participants as described in the Privacy Policy and Data Processing Policy accessible at and that such use may include transfers to the TransUnion’s affiliates and third party service providers in any country; and/or
    4. Expressly consent to the use by TransUnion or a third party nominated by TransUnion of your participant/personal information, so that your name and surname can be announced as a winner and your Prize can be handed to you. The winner may also be asked to permit the use of his/her image in marketing material, to participate in marketing activities, to permit TransUnion the use of the image uploaded in marketing material. By entering the Competition, you consent that TransUnion can use the contents of your entry / social media post and use of your image in marketing material for marketing purposes.
  17. TransUnion may require the winners to complete and submit an information disclosure agreement and indemnification to enable TransUnion to ensure compliance with these Rules and the Consumer Protection Act 68 of 2008. Should any winner refuse or be unable to comply with this rule for any reason, such a winner will be deemed to have rejected the Prize and it shall revert back to TransUnion.
  18. By registering for your consumer credit report through one of TransUnion’s consumer credit data products to participate in this competition by accessing or by calling you agree to abide by all the terms of use as set out at
  19. TransUnion shall not be liable for any disruption to the competition, whether due to technical problems or otherwise, which is beyond its reasonable control. In the event of any disruption to the competition TransUnion shall use its reasonable endeavours to remedy any disruption and resume the competition on a fair and equitable basis to the participants.
  20. The Prize
    1. The prize is a trip for two persons to Mauritius (the “Prize).
    2. There is only one (1) Prize during the Competition Period, which will be awarded following the close of the Competition Period.
    3. The Prize will involve the predetermined travel package as arranged by a travel agent appointed by TransUnion, and includes return national flights to OR Tambo international airport. Return flights for two people (from OR Tambo international airport) to Mauritius, accommodation for 5-7 nights (depending on the chosen option) including the cost of basic meals and selected drinks provided that the total cost of travel including cost of basic meals and all applicable taxes does not exceed R60,000 (sixty thousand South African Rand).
    4. It is the responsibility of the winner and his/her travel companion to have a valid passport and the winner and his/her travel companion will not will be permitted to travel unless the passport is set to expire at least six months after the final day of travel.
    5. TransUnion will provide the winner with a four (4) month period of travel dates to choose from, from date of the winner being announced, failing which the Prize will be forfeited.
    6. The Prize, or any part thereof, is not transferable and may not be exchanged for cash. The Prize is at the sole discretion of TransUnion and may be substituted by TransUnion at any time.
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