PERSONAL

BUSINESS

English

South Africa English

Botswana English

PRODUCT

Triggers

Gain detailed, actionable insights to trigger rapid responses and inform positive, pre-emptive management to help retain customers and upsell a range of products and services.

Benefits
Features
Contact Us

Manage Customers at the Speed of Sight

Triggers provide efficient, end-to-end, automated and streamlined customer services and processes by feeding strategically configured alerts directly into your systems dialler or call centre.

Improve customer retention

Daily updates provide early-warning, actionable insights on customer changes or new behaviours, enabling you to respond swiftly and creatively. With real-time services for enquiries, you can launch strategic retention campaigns.

Boost upsell and cross-sell opportunities

By configuring daily updates on shifting customer behaviours and activities according to your strategic imperatives, you can respond to emerging customer needs with proactive offers and solutions campaigns.

Leverage daily, data-driven insights for faster decisioning

Daily updates on a range of customisable actions and behaviours give you an informed view of customer life events so you can respond rapidly with relevant offers and solutions.

LEARN MORE

Easily integrated

Triggers allows you to receive near real time alerts through API services or using daily batch output files, supporting your key business acquisition & retention strategies.

Accelerated response times

Daily real-time alerts empower you to respond influentially to key customer events within hours not days.

Increased competitiveness

A dynamic view of customer activities rather than static segmentation reports can be a competitive advantage.

More strategic insight

Triggers can be filters and can be enriched with additional data, such as risk scores, debt profiles, estimated income and more.

Multi-sector applications

Configurability empowers lenders and credit providers across numerous channels and products, including:

Credit card
Personal loans
Vehicle finance
Mortgages
Clothing cards
Retail revolving
Retail instalment
Short term insurance
Life insurance
Telco

Real-time enquiry alerts

This option enables you to deliver strategic counter offers to customers applying for credit or insurance with a competitor.

Contact Us

First Name *

Last Name *

Email *

Phone *

How can we help you? *

Company *

Title *

Province *

Industry *

We need your consent.

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options

Yes please, I’d like to hear about the above by email

Yes please, I’d like to hear about the above by phone

For our contact center, please call (0861) 482 482.
Alternatively, please contact your account manager directly for all other enquiries.

TransUnion is a global organization. As, part of our processing activities when your personal information is shared within TransUnion it may be transferred outside of South Africa as part of how we operate our business, which includes providing you with our products and services, conducting analytics or storage, analyzing our performance, meeting our legal obligations or conducting research and reporting.

Please read our Privacy Policy hosted in our Privacy Centre, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

We're sorry, your request failed. Please try again in a little while.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.