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Dispute and or query an item on my TransUnion credit report

Consumer Contact Centre Call center hours:

Monday to Friday   08h00 – 17-00
Saturday – 08h00 – 13h00
Sunday and Public Holidays: Closed

To register an online  dispute and or query: 
Click here
Phone: 0861 482 482; Please choose option 2
To order my Credit Report, Score, Alerts and other products.
To reset my password and other enquiries.

Consumer Support
Call centre hours:
Monday to Friday: 07h30 – 18h00
Saturday – 07h00 to 13h00
Sunday and Public Holidays: Closed

Online account access: Click here
Phone: 0861 482 482 
Email: webadmin@transunion.co.za 

TrueIdentity Product Offering
Should you require further information or advice regarding ID Recover, please contact Price Forbes directly.

Price Forbes Contact Centre
Please reference the Policy number N18FA04350 when making any enquiries or claims.

0800 014 725 
claims@priceforbes.com

The Identity Theft Insurance policy is provided through Price Forbes. Price Forbes (Pty) Ltd is authorised by the Financial Services Board (FSB), Licence No. 44121 Company Registration Number 2012/025440/07. 

Request my FREE annual credit report

Online account access: Click here
Phone: 0861 482 482  Option 1
Email: webadmin@transunion.co.za 

TransUnion's physical and postal address

Wanderers Office Park, 52 Corlett Drive, Illovo, 2196

P O Box 4522, Johannesburg, 2000

Learn More

Get quick answers to common questions regarding consumer credit reports, scores, alerts and identity theft solutions. From filing a dispute, to detecting fraud, to learning about your score.

Credit Education

Fraud and identity theft

FAQs