Contact Us

We offer a wide variety of support services to help you get the information you need.

Personal

TransUnion is committed to providing you with quick and easy access to your credit information.
We want to help you achieve your objectives by building a relationship with you. Whether you'd like to get access to your credit report or talk about additional services, we're available to discuss your unique challenges.

Contact us using any of the options below:

Online
Order your credit report, credit score and more
Get information about fraud prevention and assistance
Web:
www.mytransunion.co.za
Email:
webadmin@transunion.co.za

By phone
Our two contact centres below will assist you with your enquiries and product information.

TransUnion Consumer and Customer Support Contact Centre
To lodge a dispute or query with TransUnion.

Tel: 0861 886 466
Times: 07h30 to 18h00 weekdays only

TransUnion Consumer Interactive Call Centre
To attend to questions on our product offerings and products that you paid for via our website.

Tel: 0861 482 482
Times: 07h30 to 18h00 weekdays only


TransUnion Credit Bureau
Address:
Wanderers Office Park,
52 Corlett Drive, Illovo, 2196
P O Box 4522, Johannesburg, 2000