Contact Us

Contact Us

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We offer a wide variety of support services to help you get the information you need.


TransUnion is committed to providing you with quick and easy access to your credit information.
We want to help you achieve your objectives by building a relationship with you. Whether you'd like to get access to your credit report or talk about additional services, we're available to discuss your unique challenges.

Contact us using any of the options below:

Order your credit report, credit score and more
Get information about fraud prevention and assistance

By phone
Our contact centre below will assist you with your enquiries and product information.

TransUnion Consumer and Customer Support Contact Centre

For enquiries:

Tel: 0861 482 482 
Times: 07h30 to 18h00 weekdays only

To lodge a dispute with TransUnion:

Tel: 0861 482 482  Please choose option 2
Times: 07h30 to 18h00 weekdays only

TransUnion Consumer Interactive Call Centre
To attend to questions on our product offerings and products that you paid for via our website.

Tel: 0861 482 482
Times: 07h30 to 18h00 weekdays only

TransUnion Credit Bureau

Wanderers Office Park,
52 Corlett Drive, Illovo, 2196
P O Box 4522, Johannesburg, 2000