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Dispute and or query an item on my TransUnion credit report

Consumer Contact Centre Call center hours:

Monday to Friday   08h00 – 17-00
Saturday – 08h00 – 13h00
Sunday and Public Holidays: Closed

To register an online  dispute and or query: 
Click here
Phone: 0861 482 482; Please choose option 2
To order my Credit Report, Score, Alerts and other products.
To reset my password and other enquiries.

Consumer Support
Call centre hours:
Monday to Friday: 07h30 – 18h00
Saturday – 07h00 to 13h00
Sunday and Public Holidays: Closed

Online account access: Click here
Phone: 0861 482 482 
Email: webadmin@transunion.co.za 

Request my FREE annual credit report

Online account access: Click here
Phone: 0861 482 482  Option 1
Email: webadmin@transunion.co.za 

TransUnion's physical and postal address

Wanderers Office Park, 52 Corlett Drive, Illovo, 2196

P O Box 4522, Johannesburg, 2000

Learn More

Get quick answers to common questions regarding consumer credit reports, scores, alerts and identity theft solutions. From filing a dispute, to detecting fraud, to learning about your score.

Credit Education

Fraud and identity theft

FAQs