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Consumer Support:

 

TransUnion South Africa

10th Floor,
11 Alice Lane,

Sandton,
Johannesburg,

South Africa, 2196.
Office: (+27) 0861 482 482

Consumer Support Contact Centre:
  • Monday to Friday:     08h00 – 17h00
  • Saturday:                    08h00 – 13h00
  • Sunday & Public Holidays: Closed

Please note that our walk-in centre is closed on weekends.

Dispute and or query an item on my TransUnion credit report Click here

To speak to an agent in our Call Centre: 
Dial: (+27) 0861 482 482; select option 2.

To order my Credit Report, Score, Alerts and other products online, Click here

To reset my password and other enquiries.
Dial: (+27) 0861 482 482 Or.
Email: SA_WebAdmin@transunion.com

Request my FREE annual credit report, Click here

Dial: (+27) 0861 482 482, select option 1.
Email: SA_WebAdmin@transunion.com

Learn More

Get quick answers to common questions regarding consumer credit reports, scores, alerts and identity theft solutions. From filing a dispute, to detecting fraud, to learning about your score.

Credit Education

Fraud and identity theft

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Send us a private message or DM and we'll be happy to help. Our social media support team responds Monday to Friday - 8am to 16:30pm.

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For our contact center, please call (0861) 482 482.
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Please read our Privacy Policy hosted in our Privacy Centre, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

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