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Dispute and or query an item on my TransUnion credit report

Consumer Contact Centre Call center hours:

Monday to Friday   08h00 – 17-00
Saturday – 08h00 – 13h00
Sunday and Public Holidays: Closed

Special Operating Hours:
Saturday: 08h00 – 17h00
Sunday: 08h00 – 17h00

To register an online  dispute and or query: 
Click here
Phone: 0861 482 482; Please choose option 2

To order my Credit Report, Score, Alerts and other products.
To reset my password and other enquiries.

Consumer Support
Call centre hours:
Monday to Friday: 07h30 – 18h00
Saturday – 07h00 to 13h00
Sunday and Public Holidays: Closed

Special Operating Hours:
Saturday: 08h00 – 17h00
Sunday: 08h00 – 17h00

Online account access: Click here
Phone: 0861 482 482 
Email: [email protected] 

Request my FREE annual credit report

Online account access: Click here
Phone: 0861 482 482  Option 1
Email: [email protected] 

TransUnion's physical and postal address

TransUnion, 10th Floor, 11 Alice Lane, Sandton Johannesburg, 2196

Learn More

Get quick answers to common questions regarding consumer credit reports, scores, alerts and identity theft solutions. From filing a dispute, to detecting fraud, to learning about your score.

Credit Education

Fraud and identity theft

FAQs