Contact Us

We offer a wide variety of support services to help you get the information you need.


Find online links to order credit reports, notifications, and Car Check and Car Value reports. If you are in Namibia, Botswana and Swaziland, find phone numbers and street addresses where you can review your credit report or request an adjustment of information in your report that you believe is in error.

  • To order your credit report: Call the TransUnion Interactive Call Centre at 0861 482 482 or visit us at Monday–Friday, 08h00–17h00 Saturday, 08h00–13h00
  • To learn more about the impact of the Cyber incident, please call the TransUnion Interactive Call Centre at 0861 482 482 or visit our FAQ’s: FAQs | TransUnion

Operating Hours:
Monday–Friday, 08h00–17h00
Saturday, 08h00–13h00

  • To lodge a dispute or if you have a question about your TransUnion Credit Report: Call the TransUnion Consumer and Customer Support Contact Centre at 0861 886 466. Monday–Friday, 08h00–17h00 Saturday, 08h00–13h00

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Find contact information to learn more about TransUnion services, reach your sales representative, furnish data and report a security breach.

  • To request DUNS number: Email with proof of company registration and contact details (address, postal address and telephone number)

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Press Enquiries

Find contact information for business and consumer media enquiries.
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Support for Business

If you experience any technical difficulties or require assistance, please click here to visit our Support for Business Page

Additional Africa Locations

Find out contact information for other Africa regions.

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Get Help on Social

Send us a private message or DM and we'll be happy to help. Our social media support team responds Monday to Friday - 8am to 16:30pm.