Contact Us

You can reach us in several ways:

TransUnion DeskTop Administrators
For general questions, password resets and support with our online application, call our Customer Service department on 0861 482 43 57, Monday–Friday, 08h00–16h30

New business clients
To learn more about our commercial solutions, request information and a TransUnion representative will contact you.

Current business clients
Please contact your TransUnion representative for any questions about our business solutions.

En TransUnion usted disfruta de acceso seguro, rápido y fácil a la información crediticia y a nuestra amplia gama de soluciones.

Para clientes personales, si desea revisar su historia de crédito o solicitar una corrección en la información que aparece en su informe y que usted considera es un error, visite la oficina local de servicio al cliente de TransUnion.

Branches and Divisions

Here is how to reach our different divisions and branches:

Analytics & Decision Services (ADS)

Address Contact Hours
1st Floor
The Sagewood House
Eastwood Office Park
Lynwood Road
Pretoria
Tel +27 12 365 9600
Fax +27 12 365 9507
[email protected]
Monday–Friday,
08h00–16h30

Auto Information Solutions (AIS)

Address Contact Hours
TransUnion
10th Floor
11 Alice Lane
Sandton
Johannesburg
2196
Tel +27 11 214 6000 Monday–Friday,
08h00–17h00

Saturday,
08h00–12h00
Contact Centre Tel 0861 507 507
[email protected]
Monday–Friday,
08h00–17h00

Saturday,
08h00–12h00
Technical Support Tel 0860 665 457 Monday–Friday,
08h00–17h00

Saturday,
08h00–12h00

Credit Bureau

Address Contact Hours
TransUnion
10th Floor
11 Alice Lane
Sandton
Johannesburg
2196
Tel +27 11 214 6000
Call Centre: 0861 482 435
Monday–Friday,
08h00–17h00

Saturday,
08h00–13h00
Drakenzicht Building,Tygerberg Office Park
163 Uys Krige Drive
Plattekloof
Cape Town
7500
Tel +27 21 401 4200 Monday–Friday,
08h00–17h00

Southern Africa Regional Services (AFRICA)

Address Contact Hours
TransUnion Namibia

BPI House
Room No 116
1st Floor
Independence Ave
Windhoek
Tel +264 61 227 142
Fax +264 61 224 049
[email protected]
Monday–Friday,
08h00–16h30
TransUnion Botswana

Millenium Office Park
Unit 21
Plot 115
Kgale Mews
Gaborone
Tel +267 390 3535
Fax +267 390 3536
[email protected]
Monday–Friday,
08h00–17h00
TransUnion Eswatini

Office 204
Liqhaga House
Nkoseluhlaza Street
Manzini
Tel +268 505 7844
Fax +268 505 6020
[email protected]
Monday–Friday,
08h00–17h00