Business Support
You can reach us in several ways:
TransUnion DeskTop Administrators
For general questions, password resets and support with our online application, call our Customer Service department on 0861 482 43 57, Monday–Friday, 08h00–16h30
New business clients
To learn more about our commercial solutions, request information and a TransUnion representative will contact you.
Current business clients
Please contact your TransUnion representative for any questions about our business solutions.
At TransUnion you enjoy secure, fast and easy access to credit information and our wide range of solutions.
For personal customers, if you wish to review your credit history or request a correction to information on your report that you believe is in error, visit your local TransUnion customer service office.
Branches and Divisions
Here is how to reach our different divisions and branches:
Analytics & Decision Services (ADS)
| Address | Contact | Hours |
|---|---|---|
| 1st Floor The Sagewood House Eastwood Office Park Lynwood Road Pretoria | Tel +27 12 365 9600 Fax +27 12 365 9507 ads@transunion.co.za | Monday–Friday, 08h00–16h30 |
Auto Information Solutions (AIS)
| Address | Contact | Hours |
|---|---|---|
| TransUnion 10th Floor 11 Alice Lane Sandton Johannesburg 2196 | Tel +27 11 214 6000 | Monday–Friday, 08h00–17h00 Saturday, 08h00–12h00 |
| Contact Centre | Tel 0861 507 507 aisqueries@transunion.co.za | Monday–Friday, 08h00–17h00 Saturday, 08h00–12h00 |
| Technical Support | Tel 0860 665 457 | Monday–Friday, 08h00–17h00 Saturday, 08h00–12h00 |
Credit Bureau
| Address | Contact | Hours |
|---|---|---|
| TransUnion 10th Floor 11 Alice Lane Sandton Johannesburg 2196 | Tel +27 11 214 6000 Call Centre: 0861 482 435 | Monday–Friday, 08h00–17h00 Saturday, 08h00–13h00 |
| Drakenzicht Building,Tygerberg Office Park 163 Uys Krige Drive Plattekloof Cape Town 7500 | Tel +27 21 401 4200 | Monday–Friday, 08h00–17h00 |
Southern Africa Regional Services (AFRICA)
| Address | Contact | Hours |
|---|---|---|
| TransUnion Namibia BPI House Room No 116 1st Floor Independence Ave Windhoek | Tel +264 61 227 142 Fax +264 61 224 049 mvanbreda@transunion.co.za | Monday–Friday, 08h00–16h30 |
| TransUnion Botswana Millenium Office Park Unit 21 Plot 115 Kgale Mews Gaborone | Tel +267 390 3535 Fax +267 390 3536 vgaleromeloe@transunion.co.za | Monday–Friday, 08h00–17h00 |
| TransUnion Eswatini Office 204 Liqhaga House Nkoseluhlaza Street Manzini | Tel +268 505 7844 Fax +268 505 6020 vgaleromeloe@transunion.co.za | Monday–Friday, 08h00–17h00 |