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Collections and Recovery Management

Effectively increase contact rates, prioritise collection prospects, reduce costs and increase your recoveries

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Predict behaviour, identify responsive, well-performing customers and grow your portfolio

In today’s economic environment, businesses need to find innovative ways to improve collections, and at the same time reduce operational costs while managing customer relationships. Also important is to become more proactive and improve acquisition rates of lower-risk customers, constantly monitor existing accounts and increase the recovery success rates for higher-risk customers. If you get this balance right, your collections department will play an important role in your organisation’s profitability and overall success.

TransUnion’s suite of collection and recovery solutions help business to effectively and efficiently locate, make contact, monitor and collect from debtors. These solutions built using trusted data, advanced modeling and powerful analytics, can help businesses maximise their collections without necessarily increasing their resource allocation and spend.

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