Consumer Pulse Wave 8

Despite the easing of lockdown levels nationwide, 77% South Africans continue to be negatively financially impacted by COVID-19, consistent with the last three months.

Encouragingly, 46% of consumers who are not financially impacted do not expect their income to be affected in the future (up 9 percentage points from last month). This is the highest level reported since the beginning of the pandemic.

Fewer consumers report withdrawing or borrowing to increase cash flow. Thirty-five percent of affected consumers say they are using money from their savings to help pay bills (down 5 percentage points from last month). Additionally, 21% of respondents report borrowing money from friends or family (down 10 percentage points from last month).

While concern among impacted consumers regarding ability to pay bills and loans remains high (86%), consumers are getting more confident in their future payment abilities. Thirty-one percent of impacted consumers are expecting to be able to pay their obligations for longer than three months (up 6 percentage points from last month).

When asked about their expectations for the future, 71% of impacted consumers indicate they are optimistic, 13% neither optimistic nor pessimistic and 16% pessimistic about the future.

Related Insights and Events

Contact Us

We need your consent.

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options

For our contact center, please call (0861) 482 482.
Alternatively, please contact your account manager directly for all other enquiries.

TransUnion is a global organization. As, part of our processing activities when your personal information is shared within TransUnion it may be transferred outside of South Africa as part of how we operate our business, which includes providing you with our products and services, conducting analytics or storage, analyzing our performance, meeting our legal obligations or conducting research and reporting.

Please read our Privacy Policy hosted in our Privacy Centre, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

We're sorry, your request failed. Please try again in a little while.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.