Online Trace Alerts

Get instant email notifications, enabling your business to take prompt action

Improve tracing efforts and increase effectiveness for collections and fraud prevention

When you can’t locate a consumer with the contact information you have, you assume a higher credit risk as each day passes. TransUnion’s Online Trace Alerts allow you to tap into superior and accurate information to reduce your risk.

Instant notifications from this solution allow you to take immediate action on consumer data changes that affect your business. Insight into these changes enables improved collection and disbursement of funds processes, as well as increased effectiveness in fraud detection.


One product, multiple benefits to your business

Online Trace Alerts for collections and disbursement of funds

If a traced consumer applies for credit using different contact information, you’ll receive an email with the new information. This ensures you’ve got the latest, updated contact information for use in your collections or disbursement processes.

Online Trace Alerts for fraud prevention

If a consumer’s ID is lost or stolen, an alert can be loaded. This allows you to be notified if a fraudster tries to use that ID to apply for credit.


Be notified via email as soon as a consumer’s contact information changes

Seamlessly amend and deactivate alerts online

Set up alerts to simultaneously notify multiple email recipients

Load trace alerts in bulk or against a specific consumer

Contact Us

We need your consent.

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options

For our contact center, please call (0861) 482 482.
Alternatively, please contact your account manager directly for all other enquiries.

TransUnion is a global organization. As, part of our processing activities when your personal information is shared within TransUnion it may be transferred outside of South Africa as part of how we operate our business, which includes providing you with our products and services, conducting analytics or storage, analyzing our performance, meeting our legal obligations or conducting research and reporting.

Please read our Privacy Policy hosted in our Privacy Centre, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

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