2024 State of Omnichannel Fraud Report

Trends and insights for enabling trusted commerce in South Africa.

In South Africa, as elsewhere, the surge in post-pandemic digital transactions escalated the scale and complexity of identity-based fraud. With cybercriminals increasingly adept at harvesting stolen identity information.

Our 2024 State of Omnichannel Fraud Report zeroes in on these challenges, offering targeted insights and trends that underpin smarter, more robust fraud prevention strategies.

Key South Africa-specific fraud trends highlighted:

Identity takeover fueled fraud risk:
- 69% of South African consumers reported being targeted with online, email, phone call or text messaging fraud attempts from Sept. to Dec. 2023
The highest rate of suspected Digital Fraud:
- In South Africa, the telecommunications sector experienced the highest rate of suspected Digital Fraud at 15.5%
Targeted and fell victim:
- 56% of SA consumers were targeted but didn’t fall victim while 13% of those targeted did

Equip your organisation with the knowledge to effectively navigate the evolving fraud landscape.

Complete the form to download the full report.

COMPLETE THE FORM TO DOWNLOAD REPORT

First Name *

Last Name *

Company *

Job Title *

Email Address *

Business Phone *

Industry *

Province *

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options:

Yes please, I’d like to hear about the above by email

Yes please, I’d like to hear about the above by phone

For our contact center, please call (0861) 482 482.
Alternatively, please contact your account manager directly for all other enquiries.
TransUnion is a global organization. As, part of our processing activities when your personal information is shared within TransUnion it may be transferred outside of South Africa as part of how we operate our business, which includes providing you with our products and services, conducting analytics or storage, analyzing our performance, meeting our legal obligations or conducting research and reporting.
Please read our privacy notice, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

Could not submit form.

2024 State of Omnichannel Fraud Report

COMPLETE THE FORM TO DOWNLOAD REPORT

Thank You!