Verification Services

Successfully combat fraud and improve customer service with TransUnion’s suite of Verification Solutions

Swiftly verify information provided by customers and mitigate risk

With TransUnion’s suite of Verification Services, you can make credit and risk decisions with confidence during any stage of the customer lifecycle. Not only will this benefit your business by improving processes, it will also significantly enhance your customer experiences and help you combat potential fraud by understanding who you’re dealing with. This will enable you to minimise your exposure to risk and maximise your profits.

This suite of solutions further allows you to focus your efforts on growing your business, knowing that risk-based decisions are made using reputable and accurate data.


Utilise TransUnion’s suite of Verification Services throughout the customer lifecycle and significantly reduce your exposure to risk

Account Verification Services

This gives you access to pre-validated banking information prior to payment processing, making it easier to minimise fraud risk and reduce the number of returned payments.

Indigent Verification Services

With years of experience in the development of scoring models and the vast amount of data we have access to, our analysts have developed the TransUnion Indigent Verification Service model – a rules-based model used to group consumers into a high or low likelihood of being indigent. The model outputs an indigent score that uses various sources of data to determine a person’s income and indigency status.

Voice Biometrics

This solution allows individuals to use their voice as their password by identifying a person’s unique natural voice patterns. This in turn allows TransUnion customers to boost their security and create an enhanced user experience and service differentiator.

KYC Address Verification

This assists customers in swiftly processing addresses for Know Your Customer remediation and also serves as a proof of address solution for non-face-to-face interaction with customers in the acquisition processes. TransUnion independently verifies the address provided by a customer by matching two alternate addresses found in the bureaus consumer database. The matched addresses used come from sources independent of the group in question and can be applied 90 days retrospectively of the account open date or as per a specified date.

Equipment Identity Register

This database is available to networks, service providers, insurers and the forensic industry. Access to functionality is dependent on access granted by the EIR Steering Committee. Access includes loading and viewing white lists, capturing insurance detail, blacklisting handsets, activating handsets, viewing transactions and tracing handsets.


Quickly and accurately verify customer-provided information

Speed up acquisition processes with access to reliable information

Prevent fraud and reduce risk

Contact Us

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TransUnion is a global organization. As, part of our processing activities when your personal information is shared within TransUnion it may be transferred outside of South Africa as part of how we operate our business, which includes providing you with our products and services, conducting analytics or storage, analyzing our performance, meeting our legal obligations or conducting research and reporting.

Please read our Privacy Policy hosted in our Privacy Centre, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

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