Significantly increase the likelihood of successfully contacting consumers and first-time collections
TransUnion’s Contactability Index provides you with a high, medium or low probability of contacting a consumer for a given cellular number. By easily identifying which consumers can be contacted telephonically, collections strategies can be enhanced and execution tactics can be tailored to maximise call centre efficiencies, effectiveness and ultimately success. Used in combination with our highly efficient Collections Prioritisation Model, you can rest assured that you’re acting on the highest quality information available, allowing you to focus on the business of collecting.
Increase recovery rates through more effective collections processes
Refined collections strategies
When you have access to the right information, you can more readily contact debtors. This maximises call centre efficiencies and effectiveness which ultimately leads to increased recoveries and collections success.