Fraud Prevention Services

Improve fraud detection rates and mitigate fraud risks with TransUnion’s suite of Fraud Prevention Services

Be more effective at screening customers and identifying fraudulent applications and transactions

Fraud is a significant problem for local and international organisations and is growing exponentially. In addition to traditional fraud methods, the digital world—specifically faceless contact self-service centres and virtual platforms—represent a ripe feeding ground for fraudsters. To address this issue, companies need new solutions and multi-layered enterprise-wide fraud strategies. However, the question is, can it be done without impacting productivity, pace of business and most importantly, the consumer experience? The answer is yes. What is needed is a fraud solution that simultaneously caters to your unique requirements per product, channel, type of business and location.


Fraud Prevention Services can help you stay ahead of ever-evolving fraud tactics

Fraud Prevention Model

The Fraud Prevention Model categorises applications into risk bands, and in addition to providing the risk rating, it includes detailed rules and explanations of the anomalies found within the application data. TransUnion’s analytics team regularly customises the fraud model based on evolving fraud trends. This allows you to adapt quickly, optimise resources and identify more fraud cases.

Mobile Risk Indicator

Mobile Risk Indicator enables you to analyse and cross-reference mobile data obtained from multiple sources, then objectively make an informed referral decision at the time of application. This solution assists in highlighting any abnormal behaviour by customers, in relation to their current mobile phone usage and conduct.

Hawk ID Verification

HAWK ID Verification enables you to instantly and confidently verify an ID number, name and surname. HAWK Advantage is an add-on to the basic identity verification which includes address and telephone frequency, as well as inappropriate information relating to the specified ID number.

HAWK Fraud Alerts notify you when an ID or information pertaining to an ID have been listed for being associated with fraudulent activity, such as a stolen ID.

Forensic Enquiry

This specialised data report is created to aid the fraud investigation process. It’s built using multiple datasets to deliver a comprehensive profile of an individual being investigated, for example, by internal auditors, private investigators, SAPS or forensic investigators. Data sources include ID verification, contact information, insurance claims history, deeds information, links to businesses and much more.

DecisionEdge Identity Manager

This solution offers a strategy-based approach to fraud prevention and offers layers of protection to let the trustworthy customers in and keep the risky ones out. Built with a powerful, flexible suite of analytically-driven fraud prevention components, this solution enables businesses to react quickly to the ever-changing fraud landscape.

Contact Us

We need your consent.

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options

For our contact center, please call (0861) 482 482.
Alternatively, please contact your account manager directly for all other enquiries.

TransUnion is a global organization. As, part of our processing activities when your personal information is shared within TransUnion it may be transferred outside of South Africa as part of how we operate our business, which includes providing you with our products and services, conducting analytics or storage, analyzing our performance, meeting our legal obligations or conducting research and reporting.

Please read our Privacy Policy hosted in our Privacy Centre, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

We're sorry, your request failed. Please try again in a little while.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.