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TruValidate

Knowledge-Based Verification

Dynamic, effective and trustworthy authentication.

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Knowledge-Based Verification features

Here’s what you can do with Knowledge-Based Verification.

Gain confidence in consumer identities through exam sessions that vary in complexity — depending on the risk of the transaction. Knowledge-Based Verification provides quick and accurate authentication of new or existing customers online, through a call center or in-branch.

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Sophisticated exam logic

Create exams using parameter-driven questions, dummy or “red herring” questions, and configurable consumer response times.

Configurable by transaction risk

Length of exam, complexity of questions and selection of data sources can all be customized to meet your business requirements.

Diverse and accurate data

Our solution leverages comprehensive data sourced from demographic data, relative and associate data, credit data, public data, property data and license data.

Fully protected customer journey

For complete coverage, Knowledge-Based Verification can be applied at account creation, during call center interactions, and as users access and manage their accounts.

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