South Africa Privacy Centre

Introduction

This notice explains how TransUnion uses cookies and collects limited internet and technical information when you visit and use our website. It should be read together with the TransUnion General Privacy Notice, which provides a high‑level overview of how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This notice applies to visitors to the TransUnion website and describes the types of cookies used, the purposes for which internet information is processed, and your rights in relation to such processing.

This notice covers the following topics:

1. Information We Collect
2. Use of Cookies
3. Purpose of Processing
4. Managing Cookies
5. Your rights and How to Object
6. Sharing of Internet Information
7. Changes to this Notice

1.  Information We Collect

When you visit and use the TransUnion website, we may collect limited technical and internet information such as your internet protocol (IP) address, basic metadata, approximate location information, and the date and time of your visit. This information is collected to ensure the security, integrity, and proper functioning of the website, and to understand general usage patterns.

2.  Use of Cookies

TransUnion does not use cookies to store personal information, to track individuals for advertising purposes, or to create behavioural or marketing profiles.

Where cookies are used, they are limited to essential or functional cookies required for the operation of the website, and limited analytical cookies used only to assess aggregated website usage and improve performance. These cookies do not identify you personally and are not used for targeted advertising.

3.  Purpose of Processing

Any internet information collected is processed for legitimate business purposes in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), including maintaining website security, ensuring system functionality, and improving user experience. Processing is limited to what is adequate, relevant, and not excessive.

4.  Managing Cookies

You may configure your web browser to restrict or disable cookies. Please note that disabling essential cookies may affect the availability or functionality of certain features of the website.

5.  Your Right to Object

In accordance with POPIA, you have the right to object to the processing of personal information where there are reasonable grounds to do so. If you wish to object to the use of cookies or require further information about our use of cookies, you may contact us at:

Email: TUAPrivacy@transunion.com

6.  Sharing of Internet Information

TransUnion does not sell, share, or disclose cookie‑related or internet information to third parties for advertising, profiling, or marketing purposes. Any processing of such information is carried out in line with this Privacy Notice and applicable South African data protection laws.

7.  Changes to this notice

We may update this notice from time to time to reflect changes in our practices, legal requirements, or operational needs. Where material changes are made, we will take reasonable steps to inform individuals, which may include updating this notice on our website or communicating changes through appropriate channels.

The most current version of this notice will always be available, and the effective date at the bottom of the notice indicates when the latest version came into effect.

Effective date: May 2026